Clinic Notes AI implements multiple layers of security to protect your patients' personal data, with a focus on encryption, secure data transmission, and compliance with GDPR standards.

Data Encryption: All patient data is encrypted using strong encryption algorithms such as AES-256 to secure information both at rest and in transit. This ensures that even if the data is intercepted or accessed by unauthorized parties, it remains unreadable without the encryption keys.

Secure Data Transmission: The app utilizes HTTPS and TLS (Transport Layer Security) protocols to secure data transmission between the client and the server. This prevents eavesdropping, man-in-the-middle attacks, and data tampering during communication.

Authentication and Access Control: User authentication is enforced through secure mechanisms like JWT (JSON Web Tokens), ensuring that only authorized users have access to sensitive information. Role-based access control (RBAC) is also implemented to restrict access to data based on user roles, preventing unauthorized personnel from viewing patient data.

Data Storage Security: On the backend, the database storing patient data is secured through encryption at rest and database security configurations like firewalls, secure access policies, and frequent audits. Audio recordings are only stored for as long as is necessary to complete a note/letter and neither notes or letters are ever stored server side.

Data backups are also encrypted and stored securely to protect against potential data breaches.

Regular Security Audits and Updates: The app undergoes regular security audits and vulnerability scans to identify and fix potential security issues. Software dependencies and libraries are kept up-to-date to mitigate the risks of known vulnerabilities.

GDPR Compliance: Additionally, Clinic Notes AI is fully compliant with GDPR, ensuring that patients' personal data is handled according to strict privacy standards, including data minimization, user consent, and the right to access, rectify, or delete their information as required by law.

By combining these technical safeguards with a commitment to data privacy regulations, Clinic Notes AI ensures robust protection of patient data throughout its lifecycle.

Clinic Notes AI will write notes in any style you like. The app comes preloaded with some templates that we find useful in our clinic, but you can easily add as many templates you like so you can add different styles/info for different appointment types or even each individual clinician, if you like.

Integrating Clinic Notes AI with Cliniko is super simple! You simply create an API key within Cliniko and then paste this key into Clinic Notes AI... That's it! Don't worry, we'll walk you through the exact steps to integrate Cliniko during your onboarding call.

Not quite. Whilst Clinic Notes AI has been proven to be incredibly accurate at picking up all sorts of accents and medical conditions, it is essential that you read every note and make any edits you feel necessary. Some people chose to make their edits within Clinic Notes AI itself, before adding their note to Cliniko, and others like to simply add the AI generated note to Cliniko and come back to it later to edit. Whilst Clinic Notes AI doesn't completely cut out the need for human intervention, it will most definitely save you hours of precious time, every single week!